Core Value
Recharge BDT 26 and
Talk at 28p/min all night
Differentiating Customer Values
a. For the first time in Bangladesh customer can migrate to this package only recharging
BDT 26
b. This is the only youth plan in the market, which offers a “priyo number “at 28p/min and 3
FnF numbers at 48p/min in youth package.
Package & Tariff
a. Package name: TARUNNO 26
b. 28 paisa/min in 1 Priyo number 24 hours
c. 28 paisa/minute to Robi numbers and 68 paisa/min to other numbers (12am-8am)
d. 48 paisa/min in 3 Robi FnF numbers 24 hours
e. 88paisa/minute to any local numbers (8am-12am)
f. SMS charge: 50p to any numbers including FnF and 28p to priyo number.
g. Pulse: 60 sec & 15%VAT applicable in all charges
h. For international calls, International charge and pulse applicable
Other values:
a. SMS Bundle 100 SMS for 5Tk. To purchase dial *8444*12#
b. SMS Balance Check *222*11# validity 1 day
c. Data Bundle 25 MB for 10Tk. To purchase dial *8444*21#&
d. Data Balance Check *222*81# validity 1 day
e. VAT applicable in all charges
Package migration and balance transfer:
a. Customer can migrate to this package by recharging BDT 26 or by dialing *8999*26#
b. Balance transfer of BDT 26 amount will be restricted during the campaign period
c. Multiple recharge of BDT 26 while staying in this plan will be treated as regular recharge
d. Tariff plan excludes: Uddokta, EasyLoad & Corporate Prepaid packages
Package migration mapping Recharge migration USSD migration
Old mass prepaid to Tarunno 26 Yes Yes
New products to Tarunno 26 Yes Yes
Tarunno 26 to old mass prepaid No No
Tarunno 26 to new products Yes Yes
Old to old products No No
[TARUNNO 26 – PRODUCT FACT & FAQ ] May 7, 2012
2 | P a g e For detail please dial *140*24# or call 123 or call 01819400400
Package & Tariff:
Q. What is the TARUNNO 26 package offer?
A. Dear sir, please recharge BDT 26 and talk at the best night tariff 28p/min to all Robi numbers and 68p/min to
other local numbers (12am-8am) with 88p/min to any local numbers (8am-12am).
Q. What is the SMS tariff for this package?
A. Dear sir, in this package your SMS charge will be 50p to any local numbers including FnF and 28paisa to Priyo
number.
Q. What is the tariff pulse of this package?
A. Dear sir, we are offering you 60 sec pulse for this package, which is market standard.
FnF and Priyo numbers:
Q. Does TARUNNO 26 package has any FnF and Priyo number?
A. Dear sir, TARUNNO package has 3 Robi FnF numbers and 1 Priyo number .
Q. What is the tariff of FnF and Priyo number?
A. Dear sir, FnF charge is 48paisa/ min; priyo number charge is 28p/min & SMS charge for Priyo no is 28p (24
hours)
Other values:
Q. How can I buy special SMS and data bundle for Tarunno 26 package?
A. Dear sir, you can avail 100 SMS @ BDT 5 by dialing *8444*12# and 25 MB data @ BDT 10 by dialing *8444*21#
Q. What would be the validity of these bundle SMS and internet?
A. Dear sir, your bundle SMS and internet validity will be for 1 day (till 23:59 of the day of purchase).
Q. How can I check my recharge bonus balance?
A. Dear sir, please dial *222*11# for bundle SMS check, and dial *222*81# for bundle internet check.
Package Change:
Q. What is the process of changing my package in to Tarunno 26?
A. Dear sir, you have to recharge BDT 26 to migrate to this package and within 8 to 24 hours you will be
migrated. You can also migrate to Tarunno 26 package by dialing *8999*26#.
Q. If I recharge BDT 26 for package migration, will I able to use the recharge amount?
A. Dear sir, your entire recharge amount BDT 26 will go to your balance. You can use this amount for any purpose.
Q. I am a user of Robi’s old mass prepaid packae, am I able to migrate to Tarunno 26 paclkage?
A. Dear sir, yes, you can migrate to new Tarunno 26 package.
Q. Am I able to migrate from Tarunno 26 package to other new prepaid packages?
A. Dear sir, yes, you can migrate to any new prepaid packages launched by Robi.
Q. I want to migrate from Tarunno 26 package to any old mass prepaid package, is that possible?
A. Dear sir, Robi has exciting new prepaid packages to serve you, so please select a new offer from our exciting
package line. All of these new packages are much more attractive than our old prepaid packages.
Q. How frequently I can change my package?
A. Dear sir, Robi is offering you to change your package on daily basis. So you can change your package every
day by recharging or by dialing migration codes.
Recharge BDT 26 and
Talk at 28p/min all night
Differentiating Customer Values
a. For the first time in Bangladesh customer can migrate to this package only recharging
BDT 26
b. This is the only youth plan in the market, which offers a “priyo number “at 28p/min and 3
FnF numbers at 48p/min in youth package.
Package & Tariff
a. Package name: TARUNNO 26
b. 28 paisa/min in 1 Priyo number 24 hours
c. 28 paisa/minute to Robi numbers and 68 paisa/min to other numbers (12am-8am)
d. 48 paisa/min in 3 Robi FnF numbers 24 hours
e. 88paisa/minute to any local numbers (8am-12am)
f. SMS charge: 50p to any numbers including FnF and 28p to priyo number.
g. Pulse: 60 sec & 15%VAT applicable in all charges
h. For international calls, International charge and pulse applicable
Other values:
a. SMS Bundle 100 SMS for 5Tk. To purchase dial *8444*12#
b. SMS Balance Check *222*11# validity 1 day
c. Data Bundle 25 MB for 10Tk. To purchase dial *8444*21#&
d. Data Balance Check *222*81# validity 1 day
e. VAT applicable in all charges
Package migration and balance transfer:
a. Customer can migrate to this package by recharging BDT 26 or by dialing *8999*26#
b. Balance transfer of BDT 26 amount will be restricted during the campaign period
c. Multiple recharge of BDT 26 while staying in this plan will be treated as regular recharge
d. Tariff plan excludes: Uddokta, EasyLoad & Corporate Prepaid packages
Package migration mapping Recharge migration USSD migration
Old mass prepaid to Tarunno 26 Yes Yes
New products to Tarunno 26 Yes Yes
Tarunno 26 to old mass prepaid No No
Tarunno 26 to new products Yes Yes
Old to old products No No
[TARUNNO 26 – PRODUCT FACT & FAQ ] May 7, 2012
2 | P a g e For detail please dial *140*24# or call 123 or call 01819400400
Package & Tariff:
Q. What is the TARUNNO 26 package offer?
A. Dear sir, please recharge BDT 26 and talk at the best night tariff 28p/min to all Robi numbers and 68p/min to
other local numbers (12am-8am) with 88p/min to any local numbers (8am-12am).
Q. What is the SMS tariff for this package?
A. Dear sir, in this package your SMS charge will be 50p to any local numbers including FnF and 28paisa to Priyo
number.
Q. What is the tariff pulse of this package?
A. Dear sir, we are offering you 60 sec pulse for this package, which is market standard.
FnF and Priyo numbers:
Q. Does TARUNNO 26 package has any FnF and Priyo number?
A. Dear sir, TARUNNO package has 3 Robi FnF numbers and 1 Priyo number .
Q. What is the tariff of FnF and Priyo number?
A. Dear sir, FnF charge is 48paisa/ min; priyo number charge is 28p/min & SMS charge for Priyo no is 28p (24
hours)
Other values:
Q. How can I buy special SMS and data bundle for Tarunno 26 package?
A. Dear sir, you can avail 100 SMS @ BDT 5 by dialing *8444*12# and 25 MB data @ BDT 10 by dialing *8444*21#
Q. What would be the validity of these bundle SMS and internet?
A. Dear sir, your bundle SMS and internet validity will be for 1 day (till 23:59 of the day of purchase).
Q. How can I check my recharge bonus balance?
A. Dear sir, please dial *222*11# for bundle SMS check, and dial *222*81# for bundle internet check.
Package Change:
Q. What is the process of changing my package in to Tarunno 26?
A. Dear sir, you have to recharge BDT 26 to migrate to this package and within 8 to 24 hours you will be
migrated. You can also migrate to Tarunno 26 package by dialing *8999*26#.
Q. If I recharge BDT 26 for package migration, will I able to use the recharge amount?
A. Dear sir, your entire recharge amount BDT 26 will go to your balance. You can use this amount for any purpose.
Q. I am a user of Robi’s old mass prepaid packae, am I able to migrate to Tarunno 26 paclkage?
A. Dear sir, yes, you can migrate to new Tarunno 26 package.
Q. Am I able to migrate from Tarunno 26 package to other new prepaid packages?
A. Dear sir, yes, you can migrate to any new prepaid packages launched by Robi.
Q. I want to migrate from Tarunno 26 package to any old mass prepaid package, is that possible?
A. Dear sir, Robi has exciting new prepaid packages to serve you, so please select a new offer from our exciting
package line. All of these new packages are much more attractive than our old prepaid packages.
Q. How frequently I can change my package?
A. Dear sir, Robi is offering you to change your package on daily basis. So you can change your package every
day by recharging or by dialing migration codes.